[Resolved] Videocon Industries — videocon d2h

Swarnadip Hazra

from Delhi, Delhi

Address:

North 24 Parganas, West Bengal, 700110

In dated 13.04.18 arround 6.00pm service not available. Customer
Id[protected]. And call customer care registered complained. Complain
Id[protected] but no engineer visit 14.04.18. Then call customer care
They again complain logg id[protected]. They assured resue resolved
Within 48hrs. But no one dnt call back in your side. When i call back
After six days your side replied call closed engineer side, why closed
With out in my permission? In dated 21.04.18 again complined logg in
Customer care they have replaied issue resolved within 48 hrs and last
Call logg id —[protected].

Please help and do the needful solution

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Apr 24, 2018

Complaint marked as Resolved

company provide complain id 1).578337508 dated 13.04.2018 they replyed complaint registered and will get resolved on 13.04.2018 but issue not resolved. 2).Again call logg ondated 14.03.2018 Complain id-578339009 but one can visited. 3).After passes six days again complain registered on dated 21.04.18 complain id--580650140...But till dated no engineer visited and issue till arries. Swarnadip Hazra Videcon D2H Customer ID-213131905 Phone No-7603008567

Videocon Industries customer support has been notified about the posted complaint.

Apr 25, 2018

Updated by Swarnadip Hazra Till now engineer not visited.problem not solved.please help

Verified Support

Apr 27, 2018

Videocon Industries Customer Care's response Dear Swarnadip,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

May 06, 2018

Videocon Industries Customer Care's response Dear Swarnadip,

We would like to confirm that, as per the discussion with our backend team your issue has been resolved.

Warm Regards,
Videocon d2h Team