[Resolved]  Videocon Industries — videocon d2h excessive promotional calls

I'm getting way too many promotional phone calls and text messages for my videocon d2h connection. They start from as early as 9am and i get multiple calls throughout the day. Sometimes its automated calls and sometimes it's an actual person. They always peddle some channel or some vod service for the dth that i'm absolutely not interested in. This is straight up harassment. I emailed the customer service about the issue and they actually increased the number of calls per day. Earlier i used to get 2-3 calls a day but after i sent the email telling them to stop calling me, i started getting upwards of 6-7 calls everyday.

Please for the love of god, stop calling and texting me. I'm not interested in any of these promotions and i'll never ever buy them. I don't want to get even a single call from this company harassing me.

This is my final attempt to plead to them. If the calls doesn't stop, i'll have no other option than to disconnect the dth.
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Oct 6, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Aug 31, 2018
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
Verified Support
Sep 02, 2018
Videocon Industries Customer Care's response
Dear Customer,

Thank you for writing to Videocon d2h. We are in receipt of your email regarding Videocon d2h services. We would like to inform you that your request regarding DND has been registered with service request number[protected]and same will resolve within 24 Hrs. If you have any further queries, please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. For details of all our products and services, you may visit our Website www.videocond2h.com.

Warm Regards,
Videocon d2h Team
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    +91 12 4671 0600
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    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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