[Resolved]  Videocon Industries — Videocon d2h - irresponsible customer care

Address:Patna, Bihar, 804452
Website:www.videocond2h.com

Poor signal issue complain

Within 1 month today i have submitted 3rd time complain about the poor signal.
But, every time customer care is telling that within 24 hr. Our representative will visit and resolve your issue. But, till today i am waiting for the same.

Today it was height of the irrisponsibility that your customer care told me that till now no complain has been registered. Earlier i have made complain twice, but it was not been rehistered. That is the reason why technician has visited.

Help me out. Otherwise refund my money and i will go for other services.
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Jul 23, 2017
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Jun 05, 2017
Rajat Kushwaha's response
D2h tv me problem and no Result for two days
Verified Support
Jun 20, 2017
Videocon Industries Customer Care's response
Dear Sasi Datla,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Customer Support Team
Complaint comments 

Comments

HELLO,
MY deep fridge door has broken and wanted to replace with new one
Videocon Industries Customer Care's response, Jun 13, 2017
Verified Support
Dear Sasi Datla,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [email protected] and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg: 011-39404040 for Delhi.

Regards,
Videocon Customer Support Team
D2h tv me problem and two days and no result
Videocon Industries Customer Care's response, Jun 13, 2017
Verified Support
Dear Harenath,

Request you to write to us on [email protected] along with your customer ID & RTN no. to help you better in this regard.

Warm Regards,
Videocon d2h Team
Videocon Industries Customer Care's response, Jun 13, 2017
Verified Support
Dear Rajat,

Request you to write to us on [email protected] along with your customer ID & RTN no. to help you better in this regard.

Warm Regards,
Videocon d2h Team

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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