Videocon Industries — videocon d2h is not working

Address:336. D2, Penta Homes, Zirakpur, 140603

Videocon D2h is now charging me without providing the desired service.
I keep recharging but not getting the channels i opt for. I tried reaching out to their customer care team but no one picks the call and if if raised a request for a callback no one calls me.
I am suffering from last 3 months with the same issue and no one is helping me.

Please help.
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Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Unable to login on D2H customer portal. Even not able to connect through customs care number. For complaint given on 7th April 2019, resolution timeline was 8th April 2019 9:53 am. But nobody reverted back till 9:10 pm. Hence not able to select channels and most of channels are not visible.
d2h Customer Care's response, Apr 16, 2019
Dear Mukesh,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
[protected]
Dear Prannoy,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h
Plz change my registered mobile number name : DADASO MALHARI MADANE

customer id :[protected]

old mobile number : [protected]

new mobile number : [protected]
thanks
d2h Customer Care's response, Apr 17, 2019
Dear Customer (dadaso madane),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I want to change my registered mobile number of my d2h iD 95246090 from [protected] to [protected].
d2h Customer Care's response, Apr 17, 2019
Dear Pritish,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Signal not available occurs regularly.no cloud or rain.plz check
Custm id[protected]
Rtn - [protected]
d2h Customer Care's response, Apr 17, 2019
Dear Sankha,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h
I want to Change my Registered Mobile No [protected] with [protected] for Customer Id[protected] Name Shivam Manoj Pardeshi.
d2h Customer Care's response, Apr 17, 2019
Dear Shivam,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Please chenj my old mobile number my new number register
[protected]
Rohan Narayan Naik 's reply, Mar 17, 2019
Please chenj my old mobile number my new number register 8484002087
d2h Customer Care's response, Apr 17, 2019
Dear Rohan,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
My customer id is[protected]. My registered mobile no is [protected].My Mobile is now changed to [protected]. Please change my contact number.
Thanks..
d2h Customer Care's response, Apr 17, 2019
Dear Vivekanand,

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h
Pls change my mobile no in my d2h account no[protected] whuch is registred under my father Tarsem singh' s name kindly resolve the issue as i m unable to upgrade my pack as the old registerd no is not working now
d2h Customer Care's response, Apr 17, 2019
Dear Customer (m mandy),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

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    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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