Videocon Industries — videocon d2h is overcharging

patilcb

from Bengaluru, Karnataka

Address:

560085

Hi,
I am having videocon d2h connection (Customer id:[protected], i am being overcharged.

My monthly charge is rs 589 i recharged rs 599 on 17th mar 2019, total balance was rs 834, and they say 19th apr 2019 it will get over, ideally it should be 42 days (That is 28th apr 2019).
(Basically they are charging rs. 26 instead of 19.63)

I have sent email to [protected]@d2h.com on 17/3, no response.

I have lodged 2 complaints (Complaint no.[protected] and[protected] still in open state which they said will be resolved first in 24 hours, second in 12 hours.

Getting connection to the phone number itself big problem. Once connected it takes more than 10 mins to talk to exec, i have repeat the problem

Please help

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Comments

sricity

from Mumbai, Maharashtra

Plz change my registered moboil number,

Name : K.saritha Kumari customer
id : 77315110
old moboil number : [[protected]]
new moboil number : [[protected]]

Thanks & Regards
K.saritha Kumari.
Flat no 208,
L.S corel residency.
Tirupati.
Chittoor Dt.
Andrapradesh,
pin code :517501.

d2h Customer Care's response, Mar 23, 2019

Dear Customer (sricity),

Thanks for writing in. If you want to register/change your mobile number then you can message us in this format.
RTN << New RTN >> to 566777 or 9212012299

Regards,
Team d2h

Soumyamahadas

From past three days I have been trying to change my registered telephone no the service centre no is not working I have to recharge my TV what should I do?

d2h Customer Care's response, Mar 23, 2019

Dear Soumya,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

nkuhikar

from Pune, Maharashtra

Dear Sir,

my Customer id is[protected] and registered mobile number was [protected] Please change my registered mobile number as [protected].

Thanks
Suman

d2h Customer Care's response, Mar 23, 2019

Dear Customer (nkuhikar),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

Yeamin Sk

from Kolkata, West Bengal

[protected]

Yeamin Sk's reply, Mar 11, 2019

My dd free videocon d2h become here

d2h Customer Care's response, Mar 23, 2019

Dear Yeamin,

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [email protected] so that our team can look into your concern.

Regards,
Team d2h

d2h Customer Care

from Delhi, Delhi

Dear Customer (patilcb),

We apologize for the inconvenience caused. Please share your RTN (Registered Telephone Number) or customer id at [protected]@d2h.com so that our team can look into your concern.

Regards,
Team d2h