Videocon Industries — videocon d2h selected channels not viewed

Address:

Kolhapur, Maharashtra, 416101

Name nitin patil
Client number[protected]
Mobile no [protected]
Respected sir/madam,
I am mr. Nitin. J. Patil having a set-top-box connection with above mentioned customer number. As per your new policy to select only the required channel, i had selected all the channels that i need and provided that to my set top box company (Videocon d2h) approximately on date of 05th of february 2019. Initially everything was fine and all the channels used to play properly but from 13th february 2019 there was some distortion in signal of some channels and a day after that i wasn't able to see all the extra channels i had subscribed. I complained about the same to d2h customer service for 3 times but every time they just said that the problem will be solved within few days, now its been almost 5 days that i am not able to view all the channels for which i have paid the money. I hope that you will resolve my problem soon.
Thanks