[Resolved] Videocon Industries — videocon d2h services | |||
This is mallikarjuna and i am using videocon d2h from last 3.5 years and suddenly from yesterday i am getting an error message on my screen saying signal not available. When i called your customer service, those guys don't know about any technical issues, didn't help me fix. They told me will raise complaint and send service engineer and his visiting charges would be 200 rs for his visit. This is absolutely not acceptable from you guys. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. My cust id is[protected]. This is my first experience that i am paying monthly charges then also these people cant provide free service. Simply making money in all way and there is no value for customer. These are things to fool the customer and making money. Have to take serious action on this. Was this information helpful? | |||
Sep 1, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jul 31, 2017 Videocon Industries Customer Care's response Dear Mallikarjuna, Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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