[Resolved] Videocon Industries — Videocon d2h signal not available | |||||
Hello my name is bhavish wagh from pune. My customer id is[protected] and contact no. Is [protected]. From last 2 month i frequently getting a message of signal not available for no reason. I can understand if the rain comes it should display such message, but how can on a sunny day this issue occurred. I reached out to the customer care regarding this issue and they informed me that i will be charged 200 for engineer visit. So the question comes i didn't touch the stb & neither dish how can my d2h suddenly started malfunctioning. And why should i pay 200 after spending 475 as monthly rental just to see signal not available. I saw this signal not available complaint filed by many consumer but they still facing the issue so would you please either solve my issue or else i will proceed with the other entertainment provider. I also posted the issue on videocon d2h facebook wall but they never reached out to me after some reply. Was this information helpful? | |||||
Apr 29, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Mar 21, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team | |||||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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