Videocon Industries — videocon d2h : unauthorized modification of my d2h subscription without my consent.

[email protected]

Address:

713211

Customer id:[protected]

I am 70 year old senior citizen and videocon d2h is a harassing me since last the time i have subscribed their service.

I just subscribed (D2h flexi pack + bangla add on (Rs 99 + rs 40).

However videocon customer service have add a-la-carte channels without my consent, just to earn more money fraudulently.

I have reached out to their nodal officer, however she is very rude and she is not ready to listen.

At the end of the day i am paying for the channels i don't watch.

Videocon is cheating on me and harassing me without resolving my issue.

I want the package back (D2h flexi pack + bangla add on (Rs 99 + rs 40), i subscribed and i do not want them to change without my consent.

Please help me resolve this.

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Videocon Industries customer support has been notified about the posted complaint.

Oct 12, 2018

Updated by [email protected] Now this is ridiculous.. Now it looks like they are not even bothered about Customer privacy.. After posting this complaint, their West Bengal Nodal Officer called me from Phone # [protected] named Sarbani Deb, and asked for my account password. She asked me to SMS my password to her..

Now why will Videocon need my Account Password to fix my issue. Probably they are planning to mess up more using my account.

Videocon Management please take strict action against your fraud Officials, who are ruining your business.