[Resolved] Videocon Industries — videocon d2h - worst customer service ever | |||
Since 21 aug since 12 clock, the service was disconnected and the message popped up stating signal low or not available. Hence i contacted customer service team to ask for help. Customer service is so pathetic that they were not ready to listen to complete issue, they told me they have no issues from their end and hence they will send someone from technical team to check and rectify the issue for which as a customer i am liable to pay additional of 200 rupees as visiting charges as enquired on why should i pay extra charges as there is no fault from my side, they immediately disconnected the call. I was shocked disappointed on the response from videocon d2h customer service representative. The same happened thrice and horrible service. As of till date the service from videocon d2h is disconnected even after paying huge amount applicable for 1 year package. Disgraceful videocon d2h... Cheating customers Was this information helpful? | |||
Oct 2, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 22, 2017 Videocon Industries Customer Care's response Dear Customer, Thank you for sharing your details with us. We will have someone contact you as soon as possible. Warm Regards, Videocon d2h Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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Thanks.
Thank you for sharing your details with us. We have forwarded your issue to our concerned department and will get it resolved at the earliest.
Warm Regards,
Videocon d2h Team
As per you request your RTN has been changed to 8273245127 for customer ID 188319660.
Warm Regards,
Videocon d2h Team