[Resolved] Videocon Industries — videocon dth no refund after disconnection

rajes18

from Mumbai, Maharashtra

Address:	560035
Website:	www.videocond2h.com

I raised a disconnection request on 15th june and the connection is now disconnected.
I have a balance of 3200 rs + the initial deposit.
No refund has been provided so far and the customer care tells me it takes 2 months to refund the money. This is not acceptable.
If i need a new connection can i pay after 2 months?

It has been 15days and no body even cares to call me.
This is total fraud.

Complain no:[protected]
Customer id:[protected]
Account no: 16166562

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Jul 31, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jun 30, 2018

Videocon Industries Customer Care's response Dear Rajes,

Please email us at [protected]@d2h.com. We will make every effort to revert with resolution as soon as possible.

Warm Regards,
Videocon d2h Team

Jul 13, 2018

Updated by rajes18 I had already sent a mail on 14th June and 25th June and again have sent it now.
Lets see if you can resolve this issue now atlease