[Resolved] Videocon Industries — VIdeocon LED TV | |||
A Videocon DDB SMART TV was purchased on the 1st week on Nov 2015. It developed some faults within the first year. It has been more than a month since I have been following up with the service team in Bangalore. A bunch of jokers who desnt know what to do and how to resolve. People contacted are Ramesh Kumar Rajeev Srinivas Anand Binod This is one of the worst service followups that was done in recent times. It is good to be patriotic and buy Indian stuff. It takes a lot more effort an smartness to service to products and bring out a quality one. This is my last with Videocon. DO NOT BUY THE SO CALLED DDB SMART TV. They dont know what to do Sandeep Roy [protected] Was this information helpful? | |||
Jan 13, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Dec 13, 2016 Videocon Industries Customer Care's response Dear soam, We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out. In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi. Regards, Videocon Online Team | |||
 2 Comments | |||
Comments
Please provide solution as soon as possible . i purchased videocon led before one year this is now under warrnty .i want to repair my led.alreay i made complaent but i did not recieve
Reply
My Videocon d2h CID No. is 53603160. I am not getting signal form 1730 hrs onwards. I am not been able to view TV shows. Please direct to repair my TV signal immediately.
Videocon Industries Customer Care's response, Dec 16, 2016
Verified Support
Dear Customer,
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team
Thank you for sharing your details with us. We will have someone contact you as soon as possible.
Warm Regards,
Videocon d2h Team
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+91 73 5587 3558
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14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105