[Resolved] Videocon Industries — Videocon paisa vasool offer 2010 - money back certificate | |||||
Dear sir, i purchased videocon satellite lcd model no. 2201 under videocon paisa vasool offer 2010 in which received guranteed money back certificate of a sum of rs. 6500/-. I have contacted customer care several times for contact details to send / forward certificate for reimbursement or claim of rs. 6500/- money back offer but could not received it so far. Certificate issued by universal digital connect limited but so far no valid contact information and mailing address. I am very much upset with the customer care service and get rid of too many follow up of proper guidance. Hence decided to complaint it in consumer complaint forum with an hope to get right direction. Was this information helpful? | |||||
Jul 10, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Jun 08, 2017 Videocon Industries Customer Care's response Dear Vcrajyaguru, Greetings from Customer Support Team! Congratulations on maturity of the “Paisa Vasool Offer” bond! We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address: BMO Dept., Videocon Industries Ltd, 14 Km Stone, Aurangabad-Paithan Road, Village Chitegaon To: Paithan Dist: Aurangabad We will be able to start working on your claim, only after receiving the above requested documents. Do keep a copy of the original document for future reference. For any further assistance, please feel free to get in touch with us. Contact No[protected] Email - [protected]@videoconmail.com Thank you for your cooperation. Warm Regards, Videocon Customer Support Team | |||||
 1 Comment | |||||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
46%
Complaints
4625
Pending
0
Resolved
2094
+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
I've been using a videocn d2h set top box for the past 10 yrs. 6 months back, i'v been facing issues with the service.
I have paid for a replacement of the box, remote and the engineer visit.
The issue still persists. They have requested to send me more visits.
Request you to write to us at [email protected] to help you better in this regard.
Warm Regards,
Videocon d2h Team