[Resolved]  Videocon Industries — videocon paisa vasool offer bond

Address:Udaipur, Rajasthan, 313001

Dear videocon,

I got a money back certificate for an amount of inr 11000/-, on purchasing a dth sattellite lcd tv model 3204 on 07/06/2010.

It is ready for maturity since[protected] years and 11 months), i have already send the required bond document to the

"bmo dept., videocon industries ltd, 14 km stone,
Aurangabad-paithan road,
Village chitegaon to: paithan dist: aurangabad"

Which was received on 22 july 2017. I called them to discuss the status of the situation and was told that i will receive the sum in 2 months from that date, but i am sorry to inform you that it's been 5 months and am yet to receive information regarding the same. My phones were not picked since that date. My customer number is 12313003. Kindly respond to my plea and generate the said amount.

Deepak gupta
[protected]@gmail.com
Was this information helpful?
No (0)
Yes (0)
Feb 3, 2018
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Dec 29, 2017
Updated by Deepak40b
A fraud emailed me and then called me with the mail ID [protected]@gmail.com and contact number [protected] contacted me and asked my card details. BEWARE am filing a case against him.
Verified Support
Dec 29, 2017
Videocon Industries Customer Care's response
Dear Deepak(Deepak40b),

Greetings from Customer Support Team!

Congratulations on the maturity of the “Paisa Vasool Offer” bond!

We request you to send the original physical copy of the bond along with a self-attested ID proof copy of the bondholder to the below address:

BMO Dept., Videocon Industries Ltd, 14 Km Stone,
Aurangabad-Paithan Road,
Village Chitegaon To: Paithan Dist: Aurangabad

We will be able to start working on your claim, only after receiving the above requested documents.

Do keep a copy of the original document for future reference.

For any further assistance, please feel free to get in touch with us.

Contact No[protected], +91-[protected]
Email - [protected]@videoconmail.com

Thank you for your cooperation.

Warm Regards,
Videocon Customer Support Team
Dec 30, 2017
Updated by Deepak40b
I have already send the required bond document to the

"bmo dept., videocon industries ltd, 14 km stone,
Aurangabad-paithan road,
Village chitegaon to: paithan dist: aurangabad"
Jan 01, 2018
Updated by Deepak40b
Nothing from your side yet.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Videocon Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    46%
    Complaints
    4625
    Pending
    0
    Resolved
    2094
    Videocon Industries Phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 4327 3091
    Videocon Industries Address
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    View all Videocon Industries contact information