Videocon Industries — videocon refrigerator 618 ltr rs. 50, 000 + (worst customer service)

 
1 Review
 acasjain@gmail.com on Dec 28, 2018
Given below are the details of the call registered key information for your quick reference and immediate support on caption subject matter. 1. Name of seller : vijay sales, delhi – 110035 2. Bill no. 336-dgd04-17rsi 430 dated 30th april 2017 3. Name of purchaser: sachin jain, i p ext. Delhi - 110092 4. Registered mobile no. [protected] 5. Videocon refrigerator – model no. Vpp60zps (Serial no.[protected]. Videocon customer care complain no. : gur[protected]/ 22.12.2018 7. Engineer contract details: ashish (From new millenium, mobile no. [protected], [protected]) 8. Area manager (Asi) contract details: jaiveer singh, mobile no.[protected], 9. Region head – mr. Chander kumar, mobile no.[protected], komalchandra@tekcare.co.in. 10. Branch kumar : jitendar kumar – mail id : jitendar. Kumar@tekcare.co.in
I thereby request you to please either get the part replaced by eod tomorrow with the assurance that the refrigerator will work properly without any further problem or in case of non-availability of part then my faulty refrigerator need to be replaced with the new refrigerator immediately since any false promises made by company representative also effect the company brand name. Kindly confirm the status and timeline to repair/replace the faulty refrigerator by eod today otherwise i am not left any choice except to file case before consumer court (Through petition), looking forward positive call/response by eod today. Looking forward for a positive response from your side along with immediate action and solution thanks & best regards! Sachin jain mobile no. [protected]/[protected] encl : complete set of application with annexures.

Complaint Status


[Dec 28, 2018] Videocon Industries customer support has been notified about the posted complaint.
Updated by acasjain@gmail.com, Jan 04, 2019
We have still not received any update from Videocon Industries side and is facing lot of issue on non availability of the fridge since we have small kids and our eatables are getting spoiled . Please take the corrective action on immediate basis
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    23%
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    phone
    +91 73 5587 3558
    +91 12 4671 0600
    +91 12 0398 9677
    location
    14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
    Videocon Industries - videocon refrigerator 618 ltr rs. 50, 000 + (worst customer service)