Videocon Industries — videocon washing machine

Address:

Mumbai City, Maharashtra, 400053

Tortured by Videocon since a month. I have purchased a Washing machine of Videocon from Vijay Sales and it hasn't been a year as yet and my machine doesn't wish to start. According to the Videocon employee its a problem in the PCB unit of the washing machine hence the machine is receiving no power. Its been a month that I have been regularly calling up the service center to get a repair done for my product but the only response I get from them is the part required for my machine is not available . Strange to hear that a part of a new machine is not available . The service center also passed on the number of the regional head who doesn't bother to answer his calls ever. Our problem is not getting solved and if the company doesn't have the part I would want a change in the machine. A new washing machine is what I would want at no extra cost or refund the value of the washing paid during purchase along with the extended warranty amount paid .

BILL DETAILS AS BELOW:-

Name of Customer :- Mukesh Bitra
Address :- Mumbai
Serial no :- PD0002
Item Name :- Videocon WM VT75C45 (7.5kgs)
Colour :- Light Grey
Amount :- 20, 000/-
Extended Warranty amount :- 2275 /-
Purchase date :[protected]
Date of Incident :[protected]