Videocon Industries — worst customer service by videocon

Amit2564

from Dahanu, Maharashtra

Address:

422003

My recharge plan was â¹285 since 2 years and without any intimation on mail, message or call videocon have increased the price to â¹300 and even i buy star sports 1hd channel for â¹29 for 1 month as per iâve discussed to customer care at the time of purchasing this channel. But after some 10 days the price increased to â¹45 again without intimation and now customer care is saying that this channel has lock period for 3 months and now after all this miscommunication by their # customer care executives iâve to pay â¹345 every month instead of â¹285 a month... And even their customer care executives was really bad with their communication, seems like iâm talking to someone from slum areas arrogant person saying âwhat, kya, kyaâ after every question... Videocon should take some action against this guys who are fooling customers just to complete their sales targets and at least improve your intimation facility for customers after making some plan updates

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Comments

man ki bhavna

from Mundi, Madhya Pradesh

Sir, our home in two set up box of one id. Id no.35487032 i want our id no. Change .

Munender giri

from Delhi, Delhi

It's v bad experience by your air-conditioner 5* cooling coil is v low quality leaked in just 2 years. Customer care executive says company is shut down. You have to pay for this. Dealer miss commitment of 2 years full warranty &5 years warranty of cooling coil & compressor. It's a fraud by your company to customer me.