[Resolved] Videocon Industries — worst service I ever received.

[email protected]

Address:

New Delhi, Delhi, 110018

Hi

I am facing worst service from your service center. It has been long time to log complaint (Del[protected]) regarding replacement of my led tv but all the time whenever i call to your service center whether i get false commitment or dont get response.

More than 100 times i have called but no result. It is tarnishing videocon image. Please identify these types of service center and cancel the licence.

Please find below the some mobile numbers of your service center which i got from your customer care executives.

Sachin sharma - [protected]
Harshit — [protected]

Please look into this matter to resolve the issue. I am waiting for quick response.

Thanks & regards
Dipak

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Feb 12, 2018

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Jan 02, 2018

Videocon Industries Customer Care's response Dear Deepak(deepak.[protected]@gmail.com),

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Customer Support Team

Verified Support

Jan 04, 2018

Videocon Industries Customer Care's response Dear Deepak(deepak.[protected]@gmail.com),

We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance.

Regards,
Videocon Customer Support Team

Jan 04, 2018

Updated by [email protected] What a pathetic response from your side. Complaint is still pending as there is no resolution from your side and you are saying concern is resolved. Just improve your quality of service. I hope you will try to resolve the complaint soon!!!