[Resolved] Videocon — Irresponsive attitude from the dealer

Montevilla

from Panaji, Goa

Address:

North Goa, Goa, 403515

Our videocon led tv has a display problem. We have complained about the same to our dealer "talaulikar electricals" in panjim goa and also to the videocon company. It's has been 2 months now and no initiative as been taken by either of them. They only respond saying they will come and check but in vain. We are being charged unnecessarily by our cable operator in the meanwhile as we are stuck in this inconvenience.

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May 14, 2017

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2016

Videocon Industries Customer Care's response Dear Montevilla,

Kindly request you to get in touch with [protected]@vgmail.in for issues pertaining to your TV/LCD/LED.

Warm Regards,
Videocon D2H

Oct 04, 2016

Updated by Montevilla After placing the complaint, we immediately received a call from Mr. Shirodkar saying technician is on his way and till date no one has come nor called. We wait leaving all our important work but no one shows up at our doorstep from videocon. What should we do now?