[Resolved]  Videocon Mobile — Irresponsible after sail service

Address:

Kamrup Metropolitan, Assam

I like to inform you that this is my second complain of issue related to Videocon mobile which I purchase on[protected] through flipkart ( my first Videocon mobile ). I like to mention that I am very unhappy with your service. Within 2 month of purchase this mobile stop working I give it to Videocon service center at Noida sector 18 (Ambe Electronics) . After one month of wait finally I got this mobile back although it is working but service done by you side is very rough I got my mobile which is not properly fit some screw are missing cover of speaker handle roughly and loose battery to mobile connecting hub also loose condition but since it is working and I am already wait for 1 month so I have no other option then accepting it. So I take it and use it by some trick like making paper support to back of battery. But after some time it get loose and it get switch off when there is any jerk so I went to your service center this time at Guwahati (Vision Techno Associates Assam), but he refuse to repair it by saying it open by some unauthorized person so we can’t repair it. I just want to tell you I get frusted with your service. This was my first purchased and I want to tell you I am totally unsatisfied with your service and product quality both.
In continuation I like to tell you that I went again to you service center but he refuse to accept it under warranty and tell that it is physical damage case so he can’t accept it. He also tell if he got mail or any communication from Videocon in that case only we can accept it for repair. So finally I like to mention if there is any physical damage then it is due to mishandling by your service center only not by me so this is my kind request to you kindly repair it or replace it.
Mobile Detail: (Invoice Attached)
Handsets
FSN:
MOBDDCC9AYNZDKNH
WID: X75132
Videocon V1575 (Black & Red)
[IMEI/Serial No: [protected] 9077,
[protected] ]

Thanks&Regard
Vikas Kumar
Mob: [protected]