[Resolved]  Videocon — Poor services

Address:	Bangalore, Karnataka, 560023
Website:	www.videocond2h.com

I raised a request for relocation on 16th july for relocation. But when i called on 19th they said that there is no request.
I raised the request on 22nd july again. They wasted my whole day but no one came to fix it. When called they say there coming now and then. I raised a complaint with videocon d2h cc then they said within 8 hours they will fix it or by max 8 o clock in morning on 24th july.
Till 11 am 24th july, no one called and again called videocon d2h cc they are saying there is no relocation request and there is no complaint registered. One of the engineer came on 24th july to relocate, he misbehaved and went off with out providing the services.

I was very unhappy withe services and raised for cancellation of services completely. I raised the complaint for the refund complaint no.[protected] and it provided sla for 31st july but videocon d2h cc said it will be done within 24 hrs. But one week passed, sla date and time also passed still it was not refunded. When called up videond2h cc they raised request gave a new sla date 6th august. Instead of being apologizing to me, they are asking me to wait for another one week.

Sla time is crossed, are you serious, it is really pathetic. My cust id:[protected]. Please look into this issue and try to resolve asap.

I used to recharge for a year at a time. I think that was my mistake.