[Resolved]  Videocon — Product error/no signal customer id[protected], complaint nos:[protected],[protected]

Address:Thane, Maharashtra, 400601

To, customer care videcon d2h,

I have not received any call from the engineer yet. It has been 1 week since the signal problem.

I am calling the call centre twice every day since yesterday and i get the same answer. Sometimes they say issue will be resolved in 8 hrs and sometimes in 24 hrs.

I would like to officially raise this matter with whoever is in charge of customer care. If the services is not resumed i would be discontinuing the connection.

Regards,
Vishal
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Oct 22, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Sep 21, 2016
Videocon Industries Customer Care's response
Dear Vishal,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
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