[Resolved]  Videocon — Recharge on wrong phone number

Address:Lucknow, Uttar Pradesh, 226016
Website:www.videocond2h.com

Hi,
I was trying to recharge my videocon d2h account on 13 oct 2016 at around 10:50pm on registered phone number [protected] but due to confusion in customer id and phone number it got recharged on registered phone number [protected] on Mr Jatin Nath's account with an amount of Rs 500.I immediately called customer care and they asked me to send an email.kindly refund the money asap.I lost that chrome page so I dont have any screenshot .Please help with this issue.
Suneel yadav
[protected]
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Nov 23, 2016
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Verified Support
Oct 14, 2016
Videocon Industries Customer Care's response
Dear Customer,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team
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