[Resolved]  Videocon — Remote not working

Address:Vadodara, Gujarat, 390023

Dear sir,

I have purchase & installed Videocon D2h connection in may house on May 2015 . my remote is not working last 1 month.

I am contact to person of installed Videocon D2h dis in my house but he has not received the call.

Request you to please change my remote at the earliest.

Please do the needful.

Customer ID:[protected]

My Address
B -53, Race Course Society,
Opp. Rameshwar Mahadev Temple
High tension road, Subhanpura,
Vadorda 390023

Mo.[protected]
Home .[protected]

Regards,
Bhavesh Patel
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Aug 9, 2021
Complaint marked as Resolved 
Videocon Industries customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Bhavesh,

We understand that issue has been resolved by pairing the remote. Please note that, our representatives did try to get in touch with you on your both number [protected] / [protected] but you did not respond.

Warm Regards,
Videocon D2H
Dear,

I am not getting the Service Assistance for the Technical Error & I am not able to view my Videocon D2T in the name of Abhijit Rudra Paul.

My Customer ID[protected]


Regards,

Abhijit Rudra Paul
Mob-[protected]
Dear Abhijit,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H
Dear Abhijit,

Please be noted that currently your product is out of warranty and therefore as a company service policy there will be service visit charge of Rs. 170/- applicable and In case of any defective part/product replacement required necessary charges will be communicated by the service engineer during the time of visit. We request you to please click on the link given below for more details regarding service charges: -

http://www.videocond2h.com/WSC/pdf/Service%20Charges.pdf

Warm Regards,
Videocon D2H

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