Videocon — Signal not available - engineer failed to visit

sandy.c

Address:

Thane, Maharashtra, 400601

I am Sandeep Chaturvedi having customer id no 60793477. I have been calling your customer service from last 72 hours but yet my complaint (Signal not available) has not been resolved. First complaint I made on dtd 2 July 2016. From last three days I am unable watch television, eventually only because your engineer failed to visit.
These three day delays in service have made me loss of my money and valuable time which I wasted behind chasing you.
I hope you will take an accountability for loss of money & time take place due to negligence in customer support service..

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Videocon Industries customer support has been notified about the posted complaint.

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Comments

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sandy,

We have forwarded your issue to our concerned department and will get it resolved at the earliest.

Warm Regards,
Videocon D2H

Videocon Industries Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Sandy,

We understand that our representatives have got in touch with you and have resolved your issue. We have also taken a note on your confirmation that, your product is working fine. Please feel free to contact us in future. Thank you.

Warm Regards,
Videocon D2H