[Resolved] Videocon Tablet Vt85 C — Over Heat and charger Problem | |||
I have purchased Videocon Tab VT 85 C Model from Poorvika Mobiles Ashok Nagar Chennai two months before.Now iam facing a problem because of over heat in my Tablet.When i approached Poorvika they told me to send the Tab to Kodambakkam service centre in chennai. and when we called to the service centre they told that they will send the tab to Noida and it will take 20 days to get back to me.Then for what purpose they had given me the service centre in Chennai. I had a complaint in my charger too .They were not at all giving good response at all. They can either replace the tab and charger to me.While we come to purchase the tab only poorvika mobile gaving a good response ato us now there was no response at all.What can i Do? Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear customer,
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
We have gone through your complaint . We regret the inconvenience caused.For a quick resolution please register your complaint in our customer care department by dialing[protected] for solutions. Also you can write your complaint in [protected]@poorvika.in.
With Regards.
Manager - Customer Care.
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
If you purchase any product from store, it is not store's responsibility to check & repair the product if it gets damaged. Instead, the service center is where all the damaged products gets repaired. Poorvika Store done their part of sending your damaged product to the service center now it is your duty to check whether the service center people are repairing it or not.
I'm pretty much sure you've been given the number of service center. Please call & find out what is the status of your product.
Thanks.