[Resolved]  Videocon TV — Tv audit speaker not fixed complaint number[protected]

Address:

Chennai, Tamil Nadu, 600066

Customer ID[protected]
Complaint No[protected]
Complaint Raised on 17th oct

on17th Oct Vidoeocon DDB TV speaker not worked. Service Eng visited on 18th, without opening tv he concluded tv speaker fault and took photo and said within 3days it will be fixed. After 3 days he came and opened the TV and looked into the speaker which he bough which is not fit to the TV and he said the speaker which he bought is small, But the tv speaker is bigger one. Then he said it will take another 3 days.

I am keep on calling videocon customer care service from 25th till today. I am getting same response and SMS from customer care stating, service engineer will come and fix the issue in 8 hours time. Even now I called customer care they are telling the same thing. I am not sure what is happening. To fix a TV speaker its almost 11 days now and still I am not getting it fixed. Really fedup on following on this. IF you cant able to fix I tell clearly so that we can choose local service expert they can fix it in a day.

Also We are using Videocon DTH connection only but the 11 days we are not seeing the TV but the DTH cost will deduct. without watching tv we need to occur this expenses as well?

Can any one help us in this regard.

Can any one look into it the issue on the tv speaker and fix it ASAP Or confirm if Videocon wont provide this services so that I can go for some alternative.

Personally really fed up on this for the past 4 days..

Thanks
Santhana