[Resolved] Videocon — Unable to view registered channels in d2h

Chetan2121

from Mumbai, Maharashtra

Address:

Nagpur, Maharashtra, 440027

Dear sir
I have called 4 times on your customer care no.[protected] for the 16-4 error my customer no is[protected], due to which i am unable to get service and not able to view channels.sir your call center staff is not responding properly and not willing to register my complaint.they gave me sms and asked me to give miss call which i did.secondly when problem did not got sorted out they were unable to give complaint numbers.
Please look into matter as there is sufficient balance available in my account and we want to use furthur your services.looking forward for your assistance.

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Nov 22, 2016

Complaint marked as Resolved

Videocon Industries customer support has been notified about the posted complaint.

Oct 10, 2016

Updated by Chetan2121 Customer id is[protected]

Verified Support

Oct 13, 2016

Videocon Industries Customer Care's response Dear Customer, ,

Thank you for sharing your details with us. We will have someone contact you as soon as possible.

Warm Regards,
Videocon d2h Team

Verified Support

Oct 14, 2016

Videocon Industries Customer Care's response Dear Customer,

We would like to inform you that your concern has been noted and our team is eager to resolve it. In order to assist you, we need to get in touch with you to gather more details about your concern. We are restricted due to non availability of your correct customer id and contact details. We request you to write us back with your customer id and registered contact details to enable us to serve you better.

Warm Regards,
Videocon d2h Team