[Resolved] Videocon — Videocon d2h - "smart remote app / dongle" not working in hd 6666-rf stb | |||||
Hd 6666-rf stb is not supporting "smart remote app / dongle". I have hd 6666-rf stb since 2 months. At the time of purchase, company representative told me that the hd 6666-rf stb will support "smart remote app / dongle". But is is not supporting the same. I contacted customer care many times regarding this issue. They told me that the problem will be solved with in one month. But still the problem is not yet solved. Was this information helpful? | |||||
Oct 1, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Aug 29, 2016 Videocon Industries Customer Care's response Dear Shekar, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Aug 31, 2016 Videocon Industries Customer Care's response Dear Shekar, Please be informed that Smart Remote App / Dongle facility is not available for product “HD6666-RF”. Please click on the below link to know your product compatibility : http://www.videocond2h.com/wsc/smart_remote.aspx Thank you. Warm Regards, Videocon D2H | |||||
 3 Comments | |||||
Comments
I have HD 6666rf model and it's having usb port!
Then why this port is for?
Having same issue while connecting Bluetooth dongle.
Please give me any solution for connecting this model with smart remote app.
Regards,
Amal
Then why this port is for?
Having same issue while connecting Bluetooth dongle.
Please give me any solution for connecting this model with smart remote app.
Regards,
Amal
Videocon Industries Customer Care's response, Oct 26, 2017
Verified Support
Dear Amal,
Request you to write to us at [email protected] to help you better in this regard.
Warm Regards,
Videocon d2h Team
Request you to write to us at [email protected] to help you better in this regard.
Warm Regards,
Videocon d2h Team
Bluetooth dongle not support to hd 6666rf this information to give when purchasing Videocon d2h from retailers...
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Request you to write to us on [email protected] along with your customer ID & RTN no. to help you better in this regard.
Warm Regards,
Videocon d2h Team