[Resolved] Videocon — Videocon dth service | |||||
I have a videocon dth, customer id 51740941. Yesterday i got msg "e16-4 insufficient balance or channel not subscribed" but my balance was sufficient (Rs. 850.62). Except some news channels (301, 303, 304, 305 etc.) all has blocked. After complain, today i am unable to watch any channel. New msg is coming "signal not available". It always happens when my warranty period over. Videocon did make this as a money making process it seems. Not sure if the persons directly go to the top floor of house and does some trick. Was this information helpful? | |||||
Oct 28, 2016 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 16, 2016 Videocon Industries Customer Care's response Dear Anjan, We have forwarded your issue to our concerned department and will get it resolved at the earliest. Warm Regards, Videocon D2H Verified Support Sep 27, 2016 Videocon Industries Customer Care's response Dear Anjan, We would like to inform you that, your complaint regarding D2H product issue has been resolved. Warm Regards, Videocon D2H | |||||
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