[Resolved] Videocon — videocon led vkc50fh tv | |||
I had purchased a videocon led vkc50fh tv from vijay sales surat under an agreement of 5 years warranty. Invoice no - 226-sur10-14si 921 Tv failed under warranty, i lodged a complaint for the same on 16th july’17. Service request no sur[protected] was generated. After 2 months of lodging complaint, i don’t know when will my tv be replaced? How can someone believe your warranty system, if to settle a warranty i have to do one-way communications and no response from other side? Every-time i call, i am given a new date only. But not getting any positive response. Please look into the matter and resolve it as soon as possible. Was this information helpful? | |||
Oct 16, 2017 Complaint marked as Resolved Videocon Industries customer support has been notified about the posted complaint. Verified Support Sep 13, 2017 Videocon Industries Customer Care's response Dear Jaiprakash Rajeev, Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line. Thank You for your cooperation. Regards, Videocon Customer Support Team Verified Support Oct 17, 2017 Videocon Industries Customer Care's response Dear Jaiprakash Rajeev, We hope your concern is resolved. Please write to us at [protected]@vgmail.in in case you need any assistance. Regards, Videocon Customer Support Team | |||
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+91 73 5587 3558
+91 12 4671 0600
+91 12 4327 3091
14 Kms Stone, Aurangabad-Paithan Road, Chitegaon, Tq. Paithan, Dist. Aurangabad, Aurangabad, Uttar Pradesh, India - 431105
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