[Resolved]  Videocon — Videocon service center fraud (charged without replacing the part)

Address:

Sikar, Rajasthan, 332311

On 30/04/2017 I lodged a complaint about my refrigerator. A technician came on the same dayand inspected the product then told me that the defrost timer need to be changed. Then he told that he didn't had the part with him therefore he will replace it on some another day. After a week on 08/05/2017 another technician came to replace the timer. At that time I was not at home. He told my wife to bring the bill of the product. When she went inside to bring the bill and came back with it the technician told that he replaced the timer, and charged Rs 1050 for it, and immediately went away without giving a bill for the work and the old part to m wife. When I came home at night and checked, i found that the timer has not been changed. It is the old one. The technician did a fraud with my wife. He charged without replacing the part. I need my money to be refunded or the work done and replacing the timer.