[Resolved] Videocon Washing Machine — Denying to cover Warranty

Rameshwar Prasad Saw

from Angamali, Kerala

Address:

Hazaribagh, Jharkhand

I renu kumari urge you to give me justice . I purchased a videocon washing machine on 30/5013 . Model no. Vs62d12 from kohinoor electronics hazaribag. For last 40 days i am being cheated by videocon engineers, they charge me for checking the machine. According to them motor is not working. They told me that my warranty card covers 2yrs on motor.But due to serial no. Not visible in machine. They asked to pay rs. 1800/- to replace the motor.
I am the sufferer. I need justice.What should i do tell me.Please.

Was this information helpful?

No (0)

Yes (0)

Aug 14, 2020

Complaint marked as Resolved

Related Videocon Industries reviews

View all 4625 Videocon Industries Reviews

Comments

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Saikrishan

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Sansui

Snapdeal.com Customer Care

from Delhi, Delhi

Dear Rameshwar,

We are sorry for the experience you had. Please write to us about your problem with your complaint number, mobile number and email ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
Videocon