Vijay Sales — Television

Address:Thane, Maharashtra, 400060
Website:www.vijaysales.com

Videocon 4HD 40 inch Television Order placed with Vijay sales Thane Branch (Tip Top PLaza) on 11 June 2017 by sales person Dhaval Bhatt and payment done on the spot by credit card on same day.

The staff confirmed that delivery on 13 June - however, no delivery till 16 July 2017. On repeated calls from 14 June till 7th June - evening i am informed that no stock in Mumbai godown however new stock will come and TV shall be delivered by 21 June. When i call today - they say no stock in any godown and come and select a new TV of any other brand.

Disgusting & unprofessional attitude for almost 12-15 days.

Though they say a refund can be given but that not the way - u have to communicate to the customer and not that the customer calls you and you say NO STOCK
Was this information helpful?
No (0)
Yes (0)
Vijay Sales customer support has been notified about the posted complaint.
Complaint comments 

Comments

Vijay sales would be that unprofessional I never taught actually - no response and very cooly told that come and take ur money back when I said I want to cancel the delivery !!

No sense of providing services at all !
I Purchased a Electrolux window A/c on 18/6/2017 - nobody has come to install the same since last 4 days.
Called them but they did not have any satisfactory reply.
Invoice no.365-HGD06-17RSI549 dated 18/6/2017
I have booked the whirlpool refrigerator on 15st June 2017 & the whole amount was paid by me on day of purchase. I have been committed by your counter representative within 2 working days I will get the delivery but till today my goods not yet deliver to me... I am constantly following up with you ... It seems nobody bother about it

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Vijay Sales
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    18%
    Complaints
    1468
    Pending
    0
    Resolved
    261
    Vijay Sales  Phone
    +91 22 6171 1071
    +91 22 6622 7722
    +91 22 6171 3333
    Vijay Sales  Address
    1st Foor, The Hub Mall, Nirlon Compound, Western Express Highway, Goregaon East, Mumbai, Maharashtra, India - 400063
    View all Vijay Sales contact information