Vijaya Bank — I have not received refunded amount

Address:Medak, Andhra Pradesh, 500291
Website:umashaankerpress

Through amazon i have received refunded amount in my vijaya bank account
And so and so number, i have spoken with amazon customer as already on monday they have refunded total amount, by vijaya bank sadasivprt branch
I have not recived amount,

While transactions & withdrawals at atm centers vijayabank & other atms cutting more charges all transactions
Please solve this problem
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I done imps transaction of 50000 IMPS Ref no.[protected]
money debited from my account but not reflected in reciever account
my acc no [protected] on 24 December kindly tell me what to do to get refund my money

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