[Resolved]  Vijaya Bank — imps money debited but wrong account credited

Address:Tumkur, Karnataka, 572104

Dear sir
My name is shruthi a p
Mobile number is: [protected]
Account no :- [protected]
Ifsc code :- vijb0001289

Transaction made on 18/09/2018 amounting to 19000 amount has been deducted from account but is wrong account credited to[protected]Icici bank)
After that i received the following message

Rs. 19005.9 withdrawn from your a/c *013105 details: imps/[protected]/p2a/mob/0/sb. Tot bal:2240.12cr avl amt:- 2240.[protected]:46:46)

On 19|09|2018 i was emailed complaints ticket no - 201809-[protected]a

On 24|09|2018 goto home branch & give to request letter

On 25|09|2018 received the following message is spgrs complaint ref. No. Pgrs[protected]

Please i request you reverse the amount to my account or kindly transfer the amount to beneficiary account
Name is: sreenath v
Beneficiary account number is[protected]
Ifsc code is icic0003135
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Nov 4, 2018
Complaint marked as Resolved 
Vijaya Bank customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2018
Vijaya Bank Customer Care's response
Kindly lodge your issue on the bank's customer grievance portal, the link is https://www.vijayabank.com/spgrs/CustomerComplaints.aspx
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