Visas Avenue — Contact person does not respond and application filing gets delayed because of it

I have availed Canada PR from Visa Avenue. I have submitted EOI document for filing the application to Priya Sharma on 7th Jul 2022. Today is 11th Aug 2022. I am still waiting for application to be filed.

I tried reaching Priya so many times. She does not pick the call. I was able to connect with her once in 3-4 days after making so many calls. When we were able to connect she mentions that she was not having any missed call.

Its more than a month now still my application is not filed. I am emailing her for status and she does not respond for status.

Please help me how to go about this.
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Visas Avenue customer support has been notified about the posted complaint.
Complaint comments 


Issue is resolved. After raising this complaint, concerned person called me and addressed the issue in just 2 to 3 days. Similar prompt response is expected all the time

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    Visas Avenue Phone
    +91 11 4844 7777
    Visas Avenue Address
    406, Sai Plaza, East of Kailash, New Delhi, Delhi, India - 110065
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