[Resolved]  Viveks - Adyar — Daikin split ac

Address:Chennai, Tamil Nadu, 600116
Website:www.viveks.com

I am located in chennai. I recently booked a ac 1.5 ton daikin and they didnt delivered as they said. Also still there is ac installation pending. Called several times to showroom and service center were still no one updating proper response. Finally the technician came to house today(14/11/2015) for installation but he could not fix the ac due to he is feeling uncomfortable because of our flat is in 1st floor. I really frustrated because of the customer service from Viveks. If Viveks has anyone who knows about customer satisfaction, hope they will understand my email. If there is no person to install ac then they can go ahead for takeback the product and refund my money. Can any one please help me further on this. Thanks, Sreeja
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Aug 7, 2021
Complaint marked as Resolved 
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Dear fabulouslura,

Sorry for the inconvenience. This is to inform you that your concern has been noted and will be escalated to our team. Kindly share your contact details/complaint no. at [protected]@daikinindia.com so that our team can assist you.

Thanks & regards,

Customer care Team
[protected]@daikinindia.com
Dear Mr. Sreeja,

We deeply regret for the inconvenience caused to you.

We request you to provide us with your Bill & Contact details. We will look into the complaint immediately. You can also reach us at [protected]

Regards,
Customer Care
Viveks
Dear fabulouslura,

We have seen your query & are delighted to help you.

As we are not getting response from your side we bound to close the same request.

we will be happy to assist you.

for further assistance, we would like to appraise you on the presence of our customer care thru Toll Free[protected] /[protected] & email id : [protected]@daikinindia.com

Thanks & regards
Customer care Team
[protected]@daikinindia.com
[protected] /[protected]

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