[Resolved] Viveks Ambattur — AC not working properly

Nanda12345

from Pune, Maharashtra

Address:

Chennai, Tamil Nadu

I bought a new Hitachi AC a month back from Viveks Ambattur, and we have been facing problems from the day one. In two days after installation, the unit started leaking and had to be serviced in a week AC was not working and they filled GAS, within a day again the AC was not working .. Now the service team again wanted to take the AC and check for repairs. I lost confident in Viveks, and I am not getting a proper response from the Viveks group.. I am very dissapointed.

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Complaint marked as Resolved

Nov 16, 2013

Connect to Viveks's response Dear Mr. Nanda,

At Viveks we are serious about our customer satisfaction and work hard to get to the bottom of any customer complaint. We deeply regret for the inconvenience caused to you.

Could you please provide with your Bill No & contact number for us to be able to address your situation immediately and keep you posted on the progress of the complaint.

Regards,
Customer Care.