Viveks Home Serve — Daikin inverter ac - zero service - parts stolen | |||||
I have taken an amc with viveks home serve for a 1.5 tom daikin inverter model ac purchased from viveks itself. As for the ac, it was not working and i called for a service from viveks home serve on april 26th 2016. They turned up after 3 days and said it would be ready in 2 more working days. The date today is 16th june 2016 and they still are not able to give me a solution and have stolen my ac parts. People come to the place every 3 days from viveks home serve and little by little they first started taking out the pcb of the indoor unit and then the pcb of the outdoor unit and then the fan and the fan motor. Now my ac is just a shell with the compressor in it. I have attached pictures on the state of the outdoor unit at present. This is how they have left the ac lying around for 2 months during rain and sun. They do not respond and use unparliamentary words when called to the customer care. Viveks homeserve is a fraudlent company started by 7 members mainly for having a look into the customers place and plan for a theft sometime later and also they are into stealing the appliance parts and selling it off elsewhere. This is the lamest service ever provided, ofcourse rhis is the kind of service a fraudlent company can provide. Was this information helpful? | |||||
Viveks India customer support has been notified about the posted complaint. | |||||
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+91 44 4213 1616 [Customer Care]
150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
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