[Resolved] Viveks India — Fake promises of gift while purchasing durables. | |
I visited Viveks Showroom, Selaiyur on 09.08.21 to buy a Refrigerator. I was given offer of Rs.1000 discount & a cooker of 2l for purchase of Whirlpool Refrigerator by the Sales executive Ms. Jyothi. All payment formalities were completed the next day & when enquired about the gift item, she said that the said gift item is out of stock and will inform you whenever it's available. But till date there is no proper response from her after making numerous phone calls to her. I request the Viveks management to take note of the same and educate their staff to better avoid such kind of False promises to the customers. Was this information helpful? | |
Dec 19, 2021 Complaint marked as Resolved Viveks India customer support has been notified about the posted complaint. Verified Support Nov 16, 2021 Viveks India Customer Care's response Thank you for Escalating the issue. We regret for the inconvenience caused.In response to your query about the gift, the same has been addressed & handover to customer resident. Your feedback is most valuable to us. Please call our helpdesk:[protected] or write in to [protected]@viveks.com Thanking you and assuring you of our best services at all times. | |
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