[Resolved] Viveks India — fraudulent of free services

Prajin Prabhu

from Chennai, Tamil Nadu

Address:	Chennai, Tamil Nadu, 600099
Website:	www.viveks.com

Bought a panasonic split ac in anna nagar viveks showroom they said one year warranty with 3 free services but still now no one reported for free service, we tried to connect with them mnay times but they said they will send service man to do service. Now we got a call from customer service staff and they are saying free service for our a/c is done and ths will be last free service. I didnt expect this from viveks company and now they are becoming a fraudulent company. This is worst behaviour of there staff shows how they are cheating the public by showing fake service is done.

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Nov 12, 2018

Complaint marked as Resolved

Viveks India customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2018

Viveks India Customer Care's response Dear Sir,

Greetings from Viveks!!

We understand your concerns and we are extremely sorry for the delay. We request you to please email us your contact number at callcentre.[protected]@myhomeserveindia.com. We are in recipient of your mail and sincerely regret the inconvenience caused to you.

Kindly provide the following details to look into the problem.

Contact number :

Complete Address :

Brand :

We look forward to serve you better.

Thanks & Regards,
Tulashi Narayanan
Junior Manager - Customer Care