[Resolved] Viveks India — New ac but defective indoor unit making heavy noise | |||||
I have purchased panasonic 1.5 ton 2016 model ac on 15-apr-16. They have installed on 20-apr-16. The technicians who installed barely new basic things(Thats a different story). Since the ac is installed, ac indoor unit is making heavy noise. I am registering the complaint every single day and got the response as "today evening or tomorrow morning" but they are keeping the word every time. No one turned up yet. Even i visited the tnagar showroom in person and made complaint twice. I am very disappointed and not satisfied with viveks. Model no: cs-sc18rky Bill no: 11i71600092 Irshad [protected] Was this information helpful? | |||||
Complaint marked as Resolved
Viveks India customer support has been notified about the posted complaint. Apr 29, 2016 Connect to Viveks's response We deeply regret the inconvenience. We understand your concerns and we are extremely sorry for the delay. We had unexpected bookings during the CTC Expo and the entire team is trying to deliver /install all the products at the earliest. We request your cooperation in the meantime. Pls be assured that we are working towards it tirelessly day and night. Yet again, we sincerely apologies for the inconvenience caused.
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