Viveks India — no service from vendor to customer

 
3 Reviews
Chennai, Tamil Nadu, India
 vaikunda moni a on Feb 14, 2019
Dear sir

We have purchased the whirlpool washing machine from you. Suddenly it was not working and raised complaint. Service team came and repaired and charged 6500/- and confirmed that it will work for next 1 year without any issue as most of the parts changed. But within in a month again same and new issue. Again they repaired and asked to do the one run and confirm. We did one run and noticed that it is not working properly. We have informed that same to service team but they are not turning back more than a week. Could you please do the needful? Also kindly request you to before pushing any product please check proper service available in the customer location.
Vaikunda moni, [protected].

Complaint Status


[Feb 14, 2019] Viveks India customer support has been notified about the posted complaint.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Dear Team,

Please share the contact number of customer so that we can assist customer accordingly.

Regards,
Whirlpool Support.
I have already informed to you regarding unwanted and irrelevant SMS service from you. But till the minute never solve this issue. Who can solve the problem sir? Your corporate office number[protected] lady was answering me very casually and give Mr.Thulasinarayanan Number: [protected], but number switched off.

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    code
    Customer satisfaction rating
    27%
    Complaints
    223
    Pending
    0
    Resolved
    61
    phone
    +91 44 4213 1616 [Customer Care]
    location
    150, (New 68), 2nd Floor, Luz Church Road, Mylapore, Chennai, Tamil Nadu, India - 600004
    Viveks India - no service from vendor to customer