Viveks — Worst service so far I've seen

Address:	Tiruvallur, Tamil Nadu, 600116
Website:	www.viveks.com

Hi I bought panasonic Tv in viveks showroom at porur branch. Actually my purchased TV has two years warranty (1 year panasaonic warranty+ 1 year viveks warranty). last month I have got a power problem in my TV. so I visited near by viveks showroom and complaint about this. they registered my complaint on nov 18th 2015. They said that with in one week you will be get a call from from our service center and service your TV as soon as possible. one week gone but they never turned ON, so I just called them and said regarding this, they gave a commitment that on monday (23/11/2015) we will send our technician to solve the problem regarding issue on your Tv but on that day too they never turned ON. Again I called them they gave commitment again on 26/11/2015 but on that day too they never came and finally they came to my home on 28/11/2015 and took my TV and said It will took one week to service my TV. Today the date is 13/12/2015 which means it is going to be nearly one month from the date of my complaint registration and still they doesnt return my TV will fully serviced. still they are asking me "gave us one week time when I call and ask about my Tv" so I just want to register a complaint against Viveks service team. And for people attention please dont buy any electronics things in viveks If you need a good customer service. This is my humble request to all. viveks has worst customer service when compared to other showrooms.