[Resolved] Vivo Mobile India — regarding the complaint of vivo v5

Kshitij19

from Bhopal, Madhya Pradesh

Address:	462003
Website:	www.vivo.co.in

Respected Sir/Ma'am, Good Morning! I Kshitij Saxena is submitting a complaint in regards with, I have lost my VIVO V5 Android phone recently on[protected] while travelling from Bhopal to Agra ( hometown, U.P. ). Someone stole it from my Pocket in Sleeper Coach No. S11, Berth No. 55.
I have already registered a complaint in near by POLICE Stn. on the same day but yet not get any help from their side. So I want that kindly help me and trace the IMEI No. as well support me for finding my Phone.

The details of mobile are as follows:-

Model : VIVO V5
IMEI 1 : [protected]
IMEI 2 : [protected]
SN: A601PLU06C00.

Its my humble request that initiate action should be taken for tracing the handset location and inform me as soon as Possible.

Kindly Contact me on the details listed below:
E-Mail: [protected]@gmail.com
+91- [protected]/+91- [protected]

Thanks & Regards:
Kshitij Saxena

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Oct 4, 2018

Complaint marked as Resolved

Vivo Mobile India customer support has been notified about the posted complaint.

Verified Support

Sep 01, 2018

Vivo Mobile India Customer Care's response Hi Kshitij, we are sorry to hear this. Kindly wait for sometime, we will get back to you shortly.

Sep 01, 2018

Updated by Kshitij19 Respected Sir/Ma'am, Good Evening! Thanks for your support and its my request that kindly help me out from this as soon as possible. I feel bad for the loss of my VIVO V5, its an amazing android which is very much important for me. I will wait for your response. Kindly find and it and update me.

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Comments

Maruthi Mobiles

from Bengaluru, Karnataka

Please update vivo y66 with facelock..

Vivo Mobile India Customer Care's response, Sep 5, 2018

Verified Support

Hi, thank you for contacting Vivo India and we would be more than thrilled to announce raised features. As of now, Face Access feature is available in X21, V9, V7Plus Limited Edition, V7, V7Plus, Y83, Y69, Y71, Y53 and Y53i devices only. Once we have any news about Vivo V5s, we're sure to keep our customers updated through our social media pages.