[Resolved]  Vivo Mobile India — vivo v15 pro

Address:571 KOIL DEPOT TO JRANA ATTA CHAKKI BIHTRLA MOHALLA BIJWASAN KAPASHERA SOUTH WEST DELHI INDIA 110061, 110061

I have ordered one mobile of vivo 15 pro, through countdown on 04/09/2019.
Transaction details are as under:
Transfer to [protected]
One 97 communications
P_inb paytm. Rs.1799.00
Payments bank ltd
[protected]
39931 gagxucbs5.
Till today i unable to know my status.
My phone no. [protected].
Email id. Rana. [protected]@gmail.com
My vivo 15 pro mobile is not traceable at flipkart. The seller of this product is filpkart.
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Oct 11, 2019
Complaint marked as Resolved 
Vivo Mobile India customer support has been notified about the posted complaint.
Verified Support
Sep 09, 2019
Vivo Mobile India Customer Care's response
Hi Jagdish Rana, thank you for contacting vivo India. We have responded you through Message, we would request you to please check it.
Complaint comments 

Comments

Every time when i m visit service center, they haven't any parts of mobile to repair it..and then they are said to me visit after 3 day..and again i visit center again say 3 more days..

I m very disappointed by type of solutions.
And my mobile is in warranty..
Vivo Mobile India Customer Care's response, Sep 10, 2019
Verified Support
Hi Rohit, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your contact number and location on our official mail id that is [email protected]
I will purchase vivo z1 pro 12 July 2019 than yesterday I will charge half hour and after plug out phone than phone is band upper side

Vivo Mobile India Customer Care's response, Sep 18, 2019
Verified Support
Hi Pradeep, sorry for the inconvenience caused. We have responded you through Message, we would request you to please check it.

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