[Resolved] Vivo Mobile India — vivo v9 | |||
This is regarding the product vivo v9 pro as i have purchased on 7/11/2018 through flipkart and within this time its display is coming out and the phone is not responding properly i have visited vivo service centre at govind nagar kanpur, up on 30/10/2018 They told me that it would be repared which will cost around 6500/- they told that its physical damage so they will not provide the service in warranty period. But there is no dent in my phone so there is no physical damage how the service centre is saying that its physical damage. I felt that it's very pathetic thing that i have purchased this vivo phone as the company response is so negative so i will keep in my mind that i would not suggest to anyone to take the vivo phone. Was this information helpful? | |||
Jan 6, 2020 Complaint marked as Resolved Vivo Mobile India customer support has been notified about the posted complaint. Verified Support Dec 06, 2019 Vivo Mobile India Customer Care's response Hey Manu, sorry to hear about this. We are responding you through message, we would request you to please check it.
| |||
2 Comments | |||
Comments
Please your request my vivo v11 pro bill eg gom my request police my bill my WhatsApp number [protected] my name is md Masur Ali my date of birth 20/03/1986 please your request my bill vivo v11 pro January month my WhatsApp Bajaj Finance
Reply
Md Masur Ali Barkaati's reply, Dec 11, 2019
My bill detail shop name shred praneetha mobiles llp bpes dpf 128142 no. 7
Vivo Mobile India Customer Care's response, Dec 15, 2019
Verified Support
Hi Rohith Raju, sorry for the inconvenience caused. In order to assist you regarding your concern, please share your complete details on our official mail id that is [email protected]
Please let me know how can I register for after sale service
Vivo Mobile India Customer Care's response, Dec 18, 2019
Verified Support
Hi Sankar, thank you for contacting vivo India. We have responded you through DM, kindly check it.
82%
Complaints
1040
Pending
198
Resolved
803
Plot No. 54, 3rd Floor, Delta Tower, Sector – 44, Gurgaon, Haryana, India - 122003