[Resolved] Vodafone — 2G pack getting pathetic speed

ks23c61

from Hyderabad, Andhra Pradesh

Address:

Nagpur, Maharashtra

I'd recharged my vodafone 2G sim with 199 rs. unlimited internet pack. (Unlimited means: 2 GB at normal speed and after 2GB data exhausting, reduced speed at 64kbps). I've activated this pack for almost 3-4 times and it was also getting satisfactory speed, as mentioned in the plan. But in my last recharged pack, they provided me the reduced speed from the starting itself. Even though, 2GB has not been exhausted, they are giving me reduced speed, like 2-4 kbps. Too pathetic...! I would like to bring this issue to the Vodafone Care authority. (they always say, they are HAPPY TO HELP, but they nrever does so...) I am from Maharashtra circle (Nagpur)

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Dec 22, 2016

Complaint marked as Resolved

Verified Support

Dec 02, 2013

Vodafone India Customer Care's response Hello Sir/Madam,

Please share your contact number with us at http://bit.ly/1dKnwuy We are keen to help.

Regards,
Vodafone Customer Care.

Verified Support

Dec 02, 2013

Vodafone India Customer Care's response Hi Kundan,

Please be assured that our Data Team are working on your concerns. Your complaint number is [protected]. We would revert back to you with an update by 9th December. Please cooperate in the interim.

Regards,
Vodafone Customer Care, Maharashtra.

Verified Support

Dec 09, 2013

Vodafone India Customer Care's response Hello Kundan,

We assure that the data team is looking into your concern and will get back to you with an update in 24 hours. And we also see that there is no data pack active on you number.

Regards,
Vodafone Customer Care.

Verified Support

Dec 10, 2013

Vodafone India Customer Care's response Hello Kundan,

Kindly share a suitable time between 9AM and 6PM to contact you as we could not get through when we called on your number.

Regards,
Vodafone Customer Care.