Vodafone — 3g data speed:bullock cart speed in the name of aeroplane | |||||
Through this medium I would actually like to make all the citizens aware that Vodafone does not have a refund policy regarding network related issues. Actually i am a customer who have been facing troublesome network related issue for last 4 months.In the initial 2 months when i was complaining on telephone they literally did nothing at their end, later when i resorted to email and started asking tough questions then they acknowledged that they cannot provide 3G services at my location. So i asked them to refund me my amount wasted during this period. I have made more than 18 calls and written 14 emails to vodafone in this regard but to no avail. It is really worrisome that at a time when Vodafone has millions of customers in India it does not have a policy of refund regards network problem. They are taking Indian customers for a ride.It is high that we raise our voice regarding such exploitative practices Was this information helpful? | |||||
Vodafone India customer support has been notified about the posted complaint. | |||||
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Transparency in functioning is the need of the hour
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